At Adah Pathankot, we take great pride in offering premium quality Indian traditional dresses.
We want you to be fully satisfied with your purchase. This Refund & Returns Policy explains how we handle returns, exchanges, and refunds.

❖ 1. Eligibility for Returns

You may request a return if:

• ✔ The product is damaged, defective, or not as described.
• ✔ You contact us within 7 days of receiving your order.
• ✔ The product is unused, unwashed, and in its original packaging with tags intact.

❖ 2. Non-Returnable Items

The following items cannot be returned:

• ✔ Customized or tailored dresses.
• ✔ Products purchased during clearance or sale events.
• ✔ Items without original tags, packaging, or if used/washed.

❖ 3. Return Process

To request a return:

• ✔ Provide your order ID, photos of the product, and reason for return.
• ✔ Once approved, ship the product back to our return address (shared via email).

❖ 4. Refund Policy

Once we receive and inspect your returned item:

• ✔ A refund will be processed to your original payment method within 7–10 business days.
• ✔ Shipping charges are non-refundable.
• ✔ If applicable, exchange or store credit may also be provided.

❖ 5. Exchange Policy

We currently allow size exchanges for eligible products. Please note that exchanges depend on stock availability. If the requested size is unavailable, a refund or store credit will be offered.